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Mosedimosi Business Training cc
P O Box 3137, Kenmare,
34 Glen Street, Kenmare,
Krugersdorp,
 1745
South Africa
Tel: +27 (0) 11 664 7574
Fax: +27 (0)88011 664 7574

 
Customer service and marketing
Organisations thrive on, and prosper from the support they receive from their customers and other stakeholders. Businesses, the public sector, NGOs, all need to add value to meet and exceed the expectations of the publics they serve. Our training courses instill a commitment among your staff to practice the principles of Batho Pele (People First), customer orientation, professional communication, rapid problem solving, restitution in response to complaints and living up to the brand proposition.
 

Building Customer relations in the footsteps of Batho-Pele  
Can your organisation stand the test of the eight Batho Pele principles in service delivery? Considering the diversity of ...

Practical cusomer service  
There is only one boss - the customer. And he can fire everybody in the company, from the ...

Batho Pele  
Performance of service delivery by the public sector is largely measured by the adherence to the Batho Pele ...

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